Términos del servicio

Terms of Service

OVERVIEW

This website is operated by Ozogue. Throughout the site, the terms "we," "us," and "our" refer to Ozogue.

By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, worms, malware, or destructive code.

A breach or violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Credit card information is always encrypted during transfer over networks.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.

Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time without obligation to update any information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products may be available exclusively online.

Products may have limited quantities and are subject to return or exchange only according to our Refund and Return Policy.

We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product.

Product appearance, packaging, dimensions, colors, finishes, materials, and minor design details may vary slightly from product photos due to manufacturing updates, supplier changes, monitor settings, lighting conditions, and production differences.

Product descriptions, specifications, measurements, images, availability, and prices may be changed at any time without notice.

We reserve the right to discontinue any product at any time.

We do not guarantee that any product or service purchased will meet your expectations.

SECTION 6 - LIGHTING PRODUCTS AND INSTALLATION DISCLAIMER

Ozogue may sell lighting products, fixtures, chandeliers, lamps, and related home décor items.

Customers are responsible for reviewing product details, dimensions, voltage compatibility, installation requirements, and safety information before purchasing.

Some products may require professional installation by a licensed electrician or qualified professional.

Ozogue is not responsible for damages, injuries, electrical issues, improper installation, misuse, or failure to follow installation instructions.

Product compatibility with your home, wiring, voltage, ceiling structure, or local electrical requirements is the customer's responsibility.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order.

We may limit or cancel quantities purchased per person, household, account, credit card, billing address, or shipping address.

We reserve the right to limit or prohibit orders that appear to be placed by resellers, distributors, or unauthorized sellers.

You agree to provide current, complete, and accurate account and purchase information.

SECTION 8 - SHIPPING, DELIVERY, AND INTERNATIONAL ORDERS

Shipping times displayed on the website are estimates only and are not guaranteed.

Orders may be fulfilled and shipped by third-party suppliers, warehouses, logistics providers, or fulfillment partners on behalf of Ozogue.

Delivery times may vary depending on destination, carrier delays, customs processing, holidays, weather conditions, high demand periods, labor disruptions, or other circumstances beyond our control.

For international orders, customers are solely responsible for any customs duties, import taxes, VAT, brokerage fees, governmental charges, or other fees imposed by their country or local authorities.

Ozogue is not responsible for delays caused by customs inspections, carriers, incorrect addresses, refused deliveries, weather events, or circumstances beyond our reasonable control.

Title and risk of loss pass to the customer once the order has been transferred to the shipping carrier.

Ozogue is not responsible for lost, stolen, or damaged packages after the carrier marks the shipment as delivered.

Please review our Shipping Policy for additional information.

SECTION 9 - RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, and cancellations are governed by our Refund and Return Policy.

We reserve the right to approve or reject any request that does not comply with our policies.

Orders may not be canceled once they have been processed, fulfilled, or shipped.

SECTION 10 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 11 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating the content, policies, or practices of any third-party website.

We are not liable for any harm or damages related to transactions made through third-party websites.

SECTION 12 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

By submitting reviews, comments, suggestions, photos, videos, or other content, you grant Ozogue a worldwide, royalty-free, perpetual license to use, modify, publish, distribute, and display such content.

We are under no obligation to maintain comments in confidence, compensate you, or respond to submissions.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, omissions, pricing mistakes, product descriptions, shipping charges, availability information, and promotional details at any time without prior notice.

SECTION 15 - PROHIBITED USES

You may not use the site:

For unlawful purposes
To violate laws or regulations
To infringe intellectual property rights
To harass, abuse, threaten, or discriminate
To submit false information
To transmit viruses or malware
To collect personal information of others
To spam, phish, scrape, crawl, or exploit the site

We reserve the right to terminate your use of the Service for violating these Terms.

SECTION 16 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The Service and all products are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

To the fullest extent permitted by law, Ozogue, Miranda Limited LLC, its owners, employees, contractors, suppliers, affiliates, partners, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Ozogue, Miranda Limited LLC, its affiliates, officers, employees, suppliers, and partners from any claims, damages, liabilities, and expenses arising from your violation of these Terms or applicable laws.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 19 - TERMINATION

We may terminate or suspend your access to the Service at any time without notice if you violate these Terms.

SECTION 20 - ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Ozogue regarding the use of the Service.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

SECTION 22 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this website.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 23 - TEXT MARKETING AND NOTIFICATIONS

By subscribing to SMS marketing or providing your phone number, you agree to receive recurring text messages, order updates, marketing communications, abandoned cart reminders, and review requests.

Message frequency may vary.

Message and data rates may apply.

You may unsubscribe at any time by replying STOP to any SMS message.

SECTION 24 - CONTACT INFORMATION

Store Name: Ozogue

Company Name: Miranda Limited LLC

Company Address:
1603 Spring St
Allen, TX 75002
United States

Warehouse / Return Address:
The return address will be provided by email after a return request has been approved.

Company Number: 1487641220002

Phone:

Contact Information